FAQs

We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal and other secure payment methods at checkout.

Absolutely. Our website is powered by Shopify and uses SSL encryption to protect all your personal and payment information.

Your payment is processed immediately after placing the order.

Once your order ships, you’ll receive an email with a tracking number and link to follow your shipment.

We process orders quickly, so changes or cancellations are not guaranteed. Please contact us immediately at zinorastudiousa@gmail.com and we’ll do our best to help.

Please check your spam or promotions folder. If you still can't find it, contact us with your name and email used at checkout.

Most orders are shipped from our USA warehouse. However, some items may be shipped from international locations depending on product availability.

Currently, we only ship within the United States.

- USA Warehouse Items: 4–7 business days
- International Items: 7–14 business days
Delivery times may vary due to carrier delays or holidays.

Some U.S. orders may qualify for free shipping. If an item is shipped internationally, shipping charges may apply and will be shown at checkout.

We accept returns within 30 days of delivery for unused, unwashed items in original condition. Some items, like cosmetics, intimates, and sale items, are non-returnable.

Please email us at zinorastudiousa@gmail.com with your order number and reason for return or exchange. We’ll guide you through the process.

Customers are responsible for return shipping unless the item is defective or incorrect.

You can find our full policies here:
- Privacy Policy
- Shipping Policy
- Return Policy
- Terms of Service

Yes. Your information is protected by industry-standard encryption and is never shared or sold. Please review our Privacy Policy for full details.